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How can we serve your organization?
Our team of professional facilitators and consultants offer a wide spectrum of value added process
interventions serving individuals; small, medium and large groups; as well as companies
with needs ranging from:
- Strategy formulation and/or turnarounds
- Structural design/re-design
- Transformation, change and optimisation
- Development Bank of Southern Africa
- Merger integrations
- Group or inter-group formation, alignment and role contracting
- Conflict resolution
- Consensus decision making, problem solving, creative brainstorming and action planning sessions
- HR interventions
- Development of HR personnel for consultation role
- Planning, coaching and conducting of negotiations
- Business interventions
- Management interventions
We also develop and facilitate needs based
workshops, team building sessions, training interventions and coaching sessions
rooted in our experience of the management and behavioural sciences, process
consulting, group dynamics, and Organisational Development (OD).
Our clients range across a spectrum of
Petrochemical, Telecommunication, Aviation, Financial Services and other
leading Private and Public enterprises.
We assist organisations in creating their own identity and future.
Our involvement usually begins with the formulation of an inspiring vision, a
mission statement that reflects the company’s reason for existence and a set of
core values. Strategy is initiated by
building a scenario through which expected threats and opportunities are
surfaced. An organisational scan reveals
current business strengths and weaknesses. Through a cross-impact analysis the client is guided to set strategic
priorities – the strategic drivers that provide direction towards the
attainment of the vision. Strategies are
developed for each priority, adding up to a grand strategy that guides the company
into the future.
The process is collaborative in nature, involving a company’s key decision-makers,
relying on a variety of abilities, including analytical and creative thinking,
intuition, feelings and imagination. The
process culminates in an implementation plan, which fully incorporates the
dynamics of change at individual, teams and systems level.
New strategies often require new business models and redesigned structures to give
substance to strategic intent. Structures are vehicles for helping organisations achieve their
long-term goals and objectives. The
design thereof depends on factors such as strategy, the size of the company,
the maturity of the industry it represents and it’s own stage of development.
We offer support in the development of these
structures by training representative focus groups, analysing the business and
technical processes, determining client preferences, en then redesigning the
processes required to form the new structures. We also offer support during
implementation by preparing individuals and teams to function in the new
structures, thereby ensuring integration.
One of the core value-adding services we offer clients is our
ability to facilitate effective change processes. Our involvement is usually sparked by some
form of organisational pain or discomfort, resulting from strategies that are
not followed structures that are outdated, new systems that are more frustrating
than helpful, communication that is ineffective and people that have lost their
will to make a difference.
The service we render is in essence a classic OD intervention, starting with a
diagnosis of the status quo followed by the structuring a number of
interventions to change processes, restore energy and build competencies. Structuring
the change process as a learning experience around three learning modes – learning to be,
learning to do and learning to learn, forms part of our approach.
Our expertise enables us to support clients in
identifying competencies and defining them in terms of knowledge, skills and
attributes/attitudes/values required.
SSCG’s competence matrix differentiates between entry, achieved and advanced levels of
competence. This matrix can be managed digitally. We usually work in close
cooperation with a team representative of the organisation. This team has
substantial involvement in the first phase of the intervention, when
competencies are identified and defined, after which team members usually have
the required competence to continue the process independently.
SSCG adds value by structuring learning outcomes aimed at
developing competencies (knowledge, skills and changed attitudes and values)
within organizations. The service
engages people in a process that starts with a needs analysis and ends with a
unique learning design. This comprises defined learning outcomes, objectives,
methods, techniques and activities. Provision for a second phase includes the
preparation of learning material, the training of trainers and the presentation
of the actual learning event.
We add value with our proven competence in transforming needs into a creative
learning design. By utilising internal resources during the design of the
learning programme, we ensure that learning programmes can in future be offered
internally.
We add further value by developing key competencies for today’s
business environment. These competencies
include, amongst others, facilitation, leadership, mentoring, influencing,
consulting, negotiating, corporate communication and interpersonal
sensitivity. Our training programmes and
interactive workshops vary in length from one to five days.
Click here for a list of programmes offered.
Communication is a core variable during
any transition. The communication process usually moves concurrently with the
stages and phases of any change initiative. Leaders need to manage these phases
and stages successfully, with consultants taking responsibility for effective
facilitation. The purpose of a supportive communication plan is to inform,
excite and involve the organisation and the community as a whole - even though
they may not be directly influenced. As experts in the field of human behaviour
we can help our clients understand and predict behaviour, and also bring about
desired behavioural change.
Our core value-added service is vested in our experience with regard to
effective communication methods and techniques that can be used in different
stages of change.
Click here for profiles of SSCG's Directors.
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