The success of the Sep Serfontein Consulting Group is attributed to a cohesive team of consultants as well as an established network core.
The team consists of the following:
Our current associates include:
Highlights :
Riaan started his career as an engineer-in-training at Iscor, Pretoria Works. After a short stay at Iscor, he took up a position as Lecturer in Metallurgical Engineering at the University of Pretoria. During a period of 8 years, he lectured in various engineering subjects, worked on a number of consulting projects and engaged in engineering research.
In 1988, Riaan joined Sasol as a Divisional Manager. His first responsibilities involved the maintenance of the petro-chemical plant. His responsibilities include managing the Metallurgy and Inspection Department as well as the Welding Workshop. After that he headed Business Development at Sastech in Sasolburg. He was promoted to become the General Manager of Sasol Carbotar in 1996. He was appointed Managing Director of Sasol Wax (South Africa) (Pty) Ltd. In 1999. He led the company to become one of Sasol’s most profitable subsidiaries. He resigned in 2003 to become an entrepreneur.
During his career, Riaan acquired the following competencies:
- Doing research
- Making presentations
- Educational and learning
- Mentoring and coaching
- Management and leadership
- Strategy development
- Strategy implementation
- Negotiation
- Capability to manage and lead a Multi-million Rand Company.
- Capability to turn unprofitable organizations into highly profitable institutions.
- Capability to unlock hidden value in an organization.
Ph D Psychology – University of Pretoria, Registered Industrial and Research Psychologist (Medical and Dental Council of South Africa), Internationally Certified Organisational Development (OD) Consultant (Certified Consultants International, USA), Certified SMS Trainer of Trainers (SMS Institute, USA)
Highlights:
Sep is the founder member of Sep Serfontein Consulting, a specialised Organisational Development and Management Consultancy that is respected in one of the pioneers and innovators of planned organisational change and transformation in South Africa.
Sep has gained more that 28 years consulting experience, serving a wide spectrum industries and sections involving: Government & Local Government, Manufacturing & Engineering, Chemical, Educational, Retail, Agricultural, Tourism, Military, Mining, Banking, Insurance, IT Telecommunications, etc.
Sep is known for his expertise in strategy formulation and implementation, designing and implementing change management programmes, large-scale organisational transformation and the development and mentoring of leaders. Some recent projects involve: facilitation of the strategy for the City Council of Pretoria (1996/7); the development of a Tourism Strategy for the East Rand region which involved all local government (1997/8) and the development of strategy for PAETA (an agricultural SETA), 2001.
His approach makes provision for collaborating with clients, and empowering the client to become self sufficient through a transfer of skills. All interventions are based on the philosophy of Process Consultation and internationally accepted OD practices.
Sep has certified more that 600 OD Consultants through his training programmes.
He has helped in excess of 100 organisations to formulate strategy and implement change in people, structures, processes and culture.
He has established a network of local and international experts in the field of Organisational development and change.
BA Industrial Psychology; University of Stellenbosch, South Africa ’92
BA (Honns) – Management and Organisational Psychology (pending 2004/5), UNISA; Certified Organisational Development Consultant (SSCG, South Africa); Certified SMS Trainer (SMS Institute, USA); Certified Facilitator (SSCG, South Africa); Certified SSCG Trainer.
Highlights :
Delaine is active as both Organizational Development Consultant and Trainer of competency based learning interventions to a variety of South African organisations.
She has gained experience as Facilitator and Project Leader for a variety of change interventions executed in the corporate sector. The typical process followed during an Organisational Development approach involves contracting, co-design, planning, implementation and evaluation of change initiatives in conjunction with Management and an appointed Project Team representing the client organisation. Recent interventions involved:
- A full-scale design and implementation of Performance Management Processes involving customised Performance and Development criteria for individuals and teams, aligned with the greater organisational vision, values and strategic objectives;
- A variety of large-scale Project kick-off, framing and alignment sessions involving multiple stakeholders
- The design, planning and implementation of Mentorship and Coaching programmes for a variety of global organisations
- The Job Profiling and Competency Development of specialised departments in a variety of organisations
- The design, planning and execution of Organisational culture and climate surveys
- Customer Satisfaction surveys
- Structural re-design and transformation projects at departmental level
- Strategic sessions (creating a vision, mission and strategic objectives)
- Problem diagnosis and resolution workshops
- Action planning workshops
- Facilitating the development of change plans aimed at overcoming resistance to change, with designated Task groups
The Consultation approach of the above mention interventions makes provision for collaboration with clients in a Partnership aimed at empowering the client to become self-sufficient through the transfer of competencies. All interventions are based on the philosophy of Process Consultation and adhere to internationally accepted OD practices.
Delaine has made her mark in the training arena in South Africa and presents a variety of competency based training interventions including:
- Organizational Behaviour and Change
- Process Consultation
- Mastering the Art of Facilitation
- Positive Negotiation
- Positive Power and Influence
- Interpersonal Sensitivity (T-Group)
- Organizational Communication
- Creativity Training
- Behavioural Based Interviewing Skills
- Skills development for Mentors
- Empowering orientation for Protégés
Secretarial Diploma – Pretoria Technikon, Diploma in Small Business Management – Damelin, Certificate in Manageging Accounting & Finance, BA Communicaton (not completed yet) – Unisa
Services as Office Manager
- Key contact person for enquiries, appointments and availability of consultants.
- Coordinator of SSCG's public programmes and in-house programmes.
ASSOCIATES
Our association dates back to 1981. Situation Management Systems, Inc (SMS) was founded in 1976 and is situated in Massachusetts, USA. SMS are known for developing and distributing high quality programmes and products, designed to stimulate individuals to engage in lifelong learning for increased personal and organisational effectiveness.
Drawing on a worldwide network of professional colleagues, SMS identifies critical problems faced by forward-looking organisations and devotes its resources to developing educational solutions. Their management and professional development Programmes are tailored to meet the current and future needs of the individuals and organisations they serve. SMS programmes are currently offered in more than twenty countries on six continents and in eleven languages.
To visit the SMS homepage click on: www.smsinc.com
Bachelor of Commerce, Majoring in Industrial Psychology, Rand Afrikaans University, South Africa, (1981- 1983); B Comm (Honns) Cum Laude (Personnel Management), University of the Orange Free State (1984); Masters in Commerce (Cum Laude) Industrial Psychology, University of Pretoria (1985 – 1988); Honours in Business Administration, University of Stellenbosch, South Africa (1989); MBA , University of Stellenbosch,(1990).
She is a registered Industrial Psychologist who focuses on organisation development; competency based training and development and has experience as a HR manager and a consultant in the private and public sector.
Ms Lyons has been involved in a number of restructure and change management processes in the Retail Industry (Books-, Textiles- and Food Stores). She has facilitated change management processes at the Department of Water Affairs and has recently been a team member and project leader of a sub-project of the decentralisation projects at the University of Pretoria.
She has developed and facilitated Leadership-, Team-, and Personal and Interpersonal Development Programmes to a broad range of employees and managers.
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